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Hospitality (SIT)

Certificate I

SITHIND001A - Develop and update Hospitality industry knowledge

SITXCOM001A - Work with colleagues and customers

SITXCOM002A - Work in a socially diverse environment

SITXOHS001A - Follow Health, safety and security procedures

SITXOHS002A - Follow workplace hygiene procedures

SITHACS003A - Provide porter services

SITHACS004A - Provide housekeeping services to guests

SITHACS005A - Prepare rooms for guests

SITHACS006A - Clean premises and equipment

SITHACS007A - Launder linen and guests clothes

SITXCCS001A - Provide visitor information

SIRXCCS001A - Apply point-of-sale handling procedures

TDTE597B - Carry out basic workplace calculations

SITXFIN001A - Process financial transactions

SITHFAB001A - Clean and tidy bar areas

SITHFAB002A - Operate a bar

SITHFAB003A - Serve food and beverage to customers

SITHFAB005A - Provide table service of alcoholic beverages

SITHFAB010A - Prepare and serve non-alcoholic beverages

SITHFAB012A - Prepare and serve espresso coffee

SITXINV001A - Receive and store stock

Certificate II

SITHIND001A - Develop and update hospitality industry knowledge

SITXCOM001A - Work with colleagues and customers

SITXCOM002A - Work in a socially diverse environment

SITXOHS001A - Follow Health, safety and security procedures

SITXOHS002A - Follow workplace hygiene procedures

SITHFAB020A - Apply food and beverage skills in the workplace

SITHIND002A - Apply Hospitality skills in the workplace

SITHFAB001A - Clean and tidy bar areas

SITHFAB002A - Operate a bar

SITHFAB003A - Serve food and beverage to customers

SITHFAB004A - Provide food and beverage service

SITHFAB005A - Provide table service of alcoholic beverages

SITHFAB010A - Prepare and serve non-alcoholic beverages

SITHFAB011A - Develop and update food and beverage knowledge

SITHFAB012A - Prepare and serve espresso coffee

SITHACS001A - Provide accommodation reception services

SITHACS003A - Provide porter services

SITHACS004A - Provide housekeeping services to guests

SITHACS005A - Prepare rooms for guests

SITHACS006A - Clean premises and equipment

SITHACS007A - Launder linen and guest clothes

SITXCCS001A - Provide visitor information

SIRXCCS001A - Apply point-of-sale handling procedures

SITTTSL007A - Receive and process reservations

SITTTSL010A - Control reservations or operations using a computerised system

SITXADM001A - Perform office procedures

SITXCCS002A - Provide quality customer service

SITXCCS004A - Provide club reception services

SITHCCC001A - Organise and prepare food

SITXFIN001A - Process financial transactions

SITXFIN002A - Maintain financial records

SITXFSA003A - Transport and store food in a safe and hygienic manner

SITXINV001A - Receive and store stock

PRSSO217A - Provide lost and found facility

SITTIND001A - Develop and update tourism industry knowledge

Certificate III

SITHIND001A - Develop and update hospitality industry knowledge

SITXCCS002A - Provide quality customer service

SITXCOM001A - Work with colleagues and customers

SITXHRM001A - Coach others in job skills

SITXCOM002A - Work in a socially diverse environment

SITXOHS001A - Follow Health, safety and security procedures

SITXOHS002A - Follow workplace hygiene procedures

SITHFAB021A - Provide and co-ordinate food and beverage service

SITHIND003A - Provide and co-ordinate hospitality service

SITHFAB001A - Clean and tidy bar areas

SITHFAB002A - Operate a bar

SITHFAB003A - Serve food and beverage to customers

SITHFAB004A - Provide food and beverage service

SITHFAB005A - Provide table service of alcoholic beverages

SITHACS001A - Provide accommodation reception services

SITHACS002A - Conduct night audit

SITHACS008A - Provide valet service

SITHFAB010A - Prepare and serve non-alcoholic beverages

SITHFAB011A - Develop and update food and beverage knowledge

SITHFAB012A - Prepare and serve espresso coffee

SITHFAB013A - Provide specialist advice on food

SITHACS003A - Provide porter services

SITHACS004A - Provide housekeeping services to guests

SITHACS005A - Prepare rooms for guests

SITHACS006A - Clean premises and equipment

SITHACS007A - Launder linen and guest clothes

SITXCCS001A - Provide visitor information

SIRXCCS001A - Apply point-of-sale handling procedures

BSBCMN306A - Produce business documents

SITTTSL007A - Receive and process reservations

SITXADM001A - Perform office procedures

SITXCCS002A - Provide quality customer service

SITTTSL010A - Control reservations or operations using a computerised system

SITHCCC001A - Organise and prepare food

BSBCMN205A - Use business technology

SITXFIN001A - Process financial transactions

SITXFIN002A - Maintain financial records

SITXADM002A - Source and present information

SITXADM003A - Write business documents

SITXADM004A - Plan and manage meetings

BSBEBUS401A - Conduct online research

SITXCOM003A - Deal with conflict situations

SITXCOM004A - Communicate on the telephone

SITXCOM005A - Make presentations

BSBADM304A - Design and develop text documents

BSBADM305A - Create and use databases

BSBCMN108A - Develop keyboard skills

SITXINV001A - Receive and store stock

SITXINV002A - Control and order stock

BSBCMN213A - Produce simple word-processed documents

SITXENV001A - Participate in environmentally sustainable work practices

SITXFIN003A - Interpret financial information

BSBADM309A - Process accounts payable and receivable

HLTFA301B - Apply first aid

SITXFSA001A - Implement food safety procedures

SITXFSA003A - Transport and store food in a safe and hygienic manner

SITXOHS003A - Identify hazards, and assess and control safety risks

SITXOHS004A - Implement and monitor workplace health, safety and security practices

SITXQUA001A - Contribute to workplace improvements

SITXQUA002A - Originate and develop a concept

SIRXQUA001A - Develop innovative ideas at work

PRSSO217A - Provide lost and found facility

PRSSO211A - Monitor and control individual and crowd behaviour

SIRXRSK001A - Minimise theft

SIRXSLS001A - Sell products and services

SIRXSLS002A - Advise on products and services

Certificate IV

SITXIND003A - Provide and co-ordinate hospitality service

SITXCCS002A - Provide quality customer service

SITXCOM001A - Work with colleagues and customers

SITXCOM002A - Work in a socially diverse environment

SITXCOM003A - Deal with conflict situations

SITXFIN003A - Interpret financial information

SITXHRM001A - Coach others in job skills

SITXHRM005A - Lead and manage people

SITXINV001A - Receive and store stock

SITXINV002A - Control and order stock

SITXMGT001A - Monitor work operations

SITXOHS001A - Follow Health, safety and security procedures

SITXOHS002A - Follow workplace hygiene procedures

SITXOHS004A - Implement and monitor workplace health, safety and security practices

SITHACS001A - Provide accommodation reception services

SITHACS002A - Conduct night audit

SITHACS003A - Provide porter services

SITHACS004A - Provide housekeeping services to guests

SITHACS005A - Prepare rooms for guests

SITHACS006A - Clean premises and equipment

SITHACS007A - Launder linen and guests clothes

SITHACS008A - Provide valet service

SITXADM001A - Perform office procedures

SITXADM002A - Source and present information

SITXADM003A - Write business documents

SITXADM004A - Plan and manage meetings

BSBEBUS401A - Conduct online research

SIRXCCS001A - Apply point-of-sale handling procedures

SITXCCS001A - Provide visitor information

SITXCCS004A - Provide club reception services

SITHCCC001A - Organise and prepare food

SITXCOM004A - Communicate on the telephone

SITXCOM005A - Make presentations

SITXCOM006A - Address protocol requirements

BSBADM304A - Design and develop text documents

BSBADM305A - Create and use databases

BSBADM306A - Create electronic presentations

BSBADM403A - Develop and use complex databases

BSBADM404A - Develop and use complex spreadsheets

BSBCMN108A - Develop keyboard skills

BSBCMN205A - Use business technology

BSBCMN213A - Produce simple word processed documents

BSBCMN214A - Create and use simple spreadsheets

BSBCMN306A - Produce business documents

BSBEBUS403A - Communicate electronically

SITXENV001A - Participate in environmentally sustainable work practices

SITXENV002A - Implement and monitor environmentally sustainable work practices

SITXFIN001A - Process financial transactions

SITXFIN002A - Maintain financial records

SITXFIN004A - Manage finances within a budget

SITXFIN005A - Prepare and monitor budgets

BSBADM308A - Process payroll

BSBADM309A - Process accounts payable and receivable

BSBADM408A - Prepare financial reports

HLTFA301B - Apply first aid

SITHFAB001A - Clean and tidy bar areas

SITHFAB002A - Operate a bar

SITHFAB003A - Serve food and beverage to customers

SITHFAB004A - Provide food and beverage service

SITHFAB005A - Provide table service of alcoholic beverages

SITHFAB010A - Prepare and serve non-alcoholic beverages

SITHFAB011A - Develop and update food and beverage knowledge

SITHFAB012A - Prepare and serve espresso coffee

SITHFAB013A - Provide specialist advice on food

SITXFSA001A - Implement food safety procedures

SITXFSA003A - Transport and store food in a safe and hygienic manner

SITXGLC001A - Develop and update legal knowledge required for business compliance

SITXHRM002A - Recruit, select and induct staff

SITXHRM003A - Roster staff

SITXHRM006A - Monitor staff performance

SITXHRM009A - Provide mentoring support to business colleagues

SITXMGT002A - Develop and implement operational plans

SITXMGT004A - Develop and implement a business plan

SITXMGT006A - Establish and conduct business relationships

SITXMPR002A - Create a promotional display or stand

SITXMPR004A - Coordinate marketing activities

BSBMKG401A - Profile the market

SIRXMER001A - Merchandise products

SITXOHS003A - Identify hazards, and assess and control safety risks

SITXQUA001A - Contribute to workplace improvements

SITXQUA002A - Originate and develop a concept

SIRXQUA001A - Develop innovative ideas at work

PRSSO211A - Monitor and control individual and crowd behaviour

PRSSO217A - Provide lost and found facility

SIRXRSK001A - Minimise theft

SIRXSLS001A - Sell products and services

SIRXSLS002A - Advise on products and services

SITTTSL002A - Access and interpret product information

SITTTSL010A - Control reservations or operations using a computerised system

SITTTSL011A - Maintain product inventory

SITHIND001A - Develop and update hospitality industry knowledge

SITTIND001A - Develop and update tourism industry knowledge

SITTTSL007A - Receive and process reservations

 

 

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Last modified: 11/03/11